Crawford & Company
New York Stock ExchangeCapital Structure
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in mil. unless spec.Working Capital
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in mil. unless spec.Growth Rates
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in mil. unless spec.Quarterly Revenue
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in mil. unless spec.Quarterly Earnings Per Share
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in mil. unless spec.Quarterly Dividends Per Share
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in mil. unless spec.- CEO
- William Bruce Swain Jr.
- Full Time Employees
- 9,134
- Sector
- Financial Services
- Industry
- Insurance - Brokers
- Address
- 5335 Triangle Parkway Atlanta GA United States of America 30092
- IPO Date
- Mar 17, 1980
- CIK
- 0000025475
- Website
- crawco.com
- Similar Companies
- Business
- Crawford & Company is a global provider of claims management solutions and outsourcing services to insurance carriers, brokers, and corporations. Founded in 1941 and headquartered in Atlanta, Georgia, the company offers a comprehensive range of core products and services including loss adjusting; major and complex loss handling; third-party administration (TPA); managed repair; medical management; catastrophe response; property, motor, and casualty claims management; legal settlement administration through its Crawford Legal Services; and specialized services such as cyber incident response. The company operates extensively across North America, Europe, Asia, Australia, and Latin America, with a network of over 700 offices in 63 countries. Subsidiaries include Broadspire, which focuses on managed care and third-party administration services, and the recently expanded Crawford Legal Services. Recent strategic developments include the acquisition of three Spanish loss adjusting businesses—Cortes y Botella, Tecse, and Inarges—in late 2024, significantly enhancing Crawford’s footprint in Spain and capabilities across healthcare, construction, energy, and cyber sectors. The company is actively pursuing bolt-on acquisitions to expand its service portfolio and geographic reach, notably acquiring an Australian legal enterprise service, HBA Group, to grow its legal services globally. In 2025, Crawford announced a strategic partnership with Assicurazioni Generali S.p.A. to provide specialist cyber incident response and loss adjusting services worldwide, integrating Crawford’s cyber incident platform with Generali’s insurance solutions. The company also reported record revenue growth in its Broadspire segment and increased operating earnings driven by international expansion, including weather-related claims in Australia and Asia. Leadership changes in 2025 include the appointment of W. Bruce Swain, Jr. as interim President and CEO. Crawford & Company leverages advanced technologies and innovative solutions, including AI-enabled customer service tools and an incident response platform, to maintain its position as a leader in the claims management industry. The company serves a diverse customer base including insurance carriers, self-insured entities, and corporate clients, focusing on delivering tailored claims handling, legal settlement services, and risk management support. Its business segments focus on loss adjusting and claims management, third-party administration, and platform solutions, with a strategic emphasis on expanding specialized services such as cyber risk management and legal services. The company remains committed to growth through acquisitions, operational efficiency, and strategic alliances across its global operations.
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